Located just East of the Merchant Drive shopping centre within the Pearlgate East subdivision off of Old Placentia Road. Open Monday to Friday from 10AM to 6PM. While we don't operate a retail store, we do stock a number of generic computer parts to get you back up and running quickly. Appointments are required for in-shop service. Call or email us today to arrange a time to have your computer serviced.
We have some set prices for many of our common services regardless of how long it takes us. For all others, such as one on one help and training, or component installation, we charge our standard hourly bench rate.
$85.00 per hour plus HST
Services are billed in 15-minute increments. Payment is due upon completion of service. Special orders of hardware and software require payment in advance.
Geek Monkey accepts all major credit cards, debit, cash, cheques, and email money transfers.
Geek Monkey is happy to offer complimentary pick-ups and drop offs of your equipment from your home or office if within 30km of our office. We'll work to accomodate your schedule and will gladly disconnect and reconnect your hardware for a stress-free experience.
If you have an internet connection it may be possible for your issue to be fixed remotely. We invite you to try our remote support service where a technician can securely connect to your computer via the internet.
In order to connect, a one-time use pin will be generated and we’ll only be able to access your PC with your permission when you download the connection software and click on accept. Once you’ve granted permission, we remain connected for only the duration of time it takes to perform the work. You can view the repairs in real-time as our remote technician fixes your issues, or we can call you when we’ve completed the service. After the work is finished, we disconnect from your computer and cannot view your screen any longer.
If you enjoy the remote support you can also pre-install the connection software for easier use in the future, but this is certainly not necessary.
Payment for remote support services can only be accepted via credit card or email money transfer.
Installing an operating system yourself can be a very time consuming and complex process, generally taking a few hours to complete. Drivers, applications and updates must be located and installed correctly for your computer to function properly. Our skilled technicians can relieve you of this headache. Using the latest drivers, updates, and software available, Geek Monkey will provide you with a professional operating system installation that is optimized for speed and reliability.
Don't have a backup of your data? We can assist with backing up & restoring your data (additional $40.00 plus HST) and reinstalling your applications & devices such as printers (additional $40.00 plus HST).
Data erasure is a software-based method of overwriting data that completely destroys all electronic data residing on a hard disk drive or other digital media. Permanent data erasure goes beyond basic file deletion, which leaves your data recoverable with common software tools. Unlike degaussing and physical destruction, which render the storage media unusable, data erasure removes all information while leaving the disk operable.
Data destruction is recommended whenever storage media changes hands. Because hard drives and other forms of storage media often contain sensitive information, all data must be destroyed to prevent it from falling into the wrong hands.
Geek Monkey uses state-of-the-art data destruction software that effectively destroys all of the contained data on a disk so the hard drive can be re-used in another capacity.
TEL.709 728 5697
Offices Temporarily Closed